Next time you visit TJ Maxx, Marshalls, or HomeGoods, you might notice staff wearing body cameras. This new step, brought in by the parent company TJX Companies, is meant to improve safety for both shoppers and workers.
“Body cameras are just one of the many ways we try to keep a safe store environment,” a spokesperson from TJX told Boston 25 News. “This includes various policies, training sessions and procedures. We hope these body cameras will help us calm down situations, prevent crime and show our associates and customers that we take safety seriously in our stores.” Only trained staff will use the cameras.
Retail expert Carol Spieckerman shared her thoughts on this decision. She pointed out that the unpredictable stock at TJX stores can make it hard to keep track of things. “A big part of their model is this unpredictable treasure-hunt feel… that’s what encourages more frequent visits,” she explained to the Boston Globe.
It’s not clear when these cameras will start working but TJX mentioned that video recordings will only be shared if law enforcement asks for them or if there’s a legal request.
What do you think about this new safety plan? Is it too much or could it make shopping safer?